Privacy Policy

MENZO respects your privacy and is committed to protecting your personal data.

1. Information We Collect

●       Name, phone number (and email if you provide it)

●       Delivery address details

●       Order details (items, size/color, notes)

●       Basic technical usage data/cookies (depending on platform settings)

Note: Currently Cash on Delivery is the only payment method, so MENZO does not collect card payment details through the website at this time.

2. How We Use Your Information

●       Process and fulfill orders

●       Coordinate delivery

●       Contact you for order updates/support (including WhatsApp)

●       Improve service and prevent misuse when needed

3. Sharing Your Information

We do not sell your data. We may share limited data only with:

●       Delivery partners (for fulfillment)

●       Platform/technical providers (as needed to operate the website)

●       Legal authorities when required by law

4. WhatsApp Communication

WhatsApp messages/details are used only for customer support, order confirmation, and delivery follow-ups.

5. Data Security

We apply reasonable security measures, but no online transmission can be guaranteed 100% secure.

6. Data Retention

We retain order data for a reasonable period for service/records, then minimize or delete when no longer needed, subject to legal/operational requirements.

7. Your Rights

You may request corrections or updates to your data via our support channels.

8. Updates

We may update this policy from time to time. The latest version will be posted on this page.